
Club and Academy Policies
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​Cancelling a class:
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We will cancel class by email if the weather is dangerous or the courts are flooded.
If we cancel, we will do so 30-45 minutes before the session and if you have not heard from us, the class will continue as normal.
If we cancel a class we will offer an alternative option in line with the academy schedule.​
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If you are unable to attend the alternative class, we unfortunately cannot provide and aditional option or credit.
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Missing a class:
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If you miss a class due to illness or injury, we are not in a position to reschedule classes.
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Changing your day & time:
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Players training together on a specific day and time are part of a team, we therefore are unable to change your day and time of coaching post purchase.
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We are not in a position to offer a refund post purchase.
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Class Schedule:
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Bank Holidays, school mid-term breaks, and festive periods such as Christmas may cause coaching sessions to pause. As a result, your coaching subscription end dates may change.
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Arrival & Collection:
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We ask you update us in the event you or your child is unable to attend or is late for class.
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For Juniors we require signed consent in the event your child is to leave class unaccompanied or is collected by a person other than a parent or legal guardian.
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