Membership

Updated: Jul 5, 2021

Q. How do I book a service (a court/social tennis/etc) online?

Ans: From the Homepage of the Wix app click “Book Online” button. Select the service you would like to book, choose your time and click Book! You will receive a confirmation that your booking has been booked. (Click here for video demo)


Q. How do I cancel a service (a court/social tennis/etc)?

Ans: Each can be cancelled directly through our app with Wix. Click on your profile on the bottom right of your screen, scroll down to 'My Agenda' and click on your booking, there will be a “cancel booking” button which you click to cancel the booking. You will receive a confirmation that your booking has been cancelled. (Click here for video demo)


Q. I am a member, can I bring a guest to play with me for an Online Court Booking?

Ans: Yes you are welcome to bring a guest, we ask that they consider joining after playing twice.


Q. Do I need to let you know who I am playing with?

Ans: Yes, whether bringing a guest, academy player or member we ask you to notify us who is playing with a quick message on Wix with the date, time and players.


Q. Can I book a court and then find a player to play with?

Ans: We ask you to book a court once you have the names of the players you are participating with and not after.


Q. What’s the best way to find someone to play with?

Ans: Our team will be able to help you find the ideal group of players to practice with, whether that’s someone from your coaching group or at one of the membership programs we run.


Q. How many hours can I book a court for?

Ans: Players can book a court for one hour and not with the same player for two consecutive hours.

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