Updated: Nov 24, 2022
Q. How do I contact Lc in case of an emergency?
Ans. Our office hours finish at 3pm Monday to Friday. In the case of an emergency please contact us via the Wix app and we will respond to you as soon as possible outside of these hours.
Q. Can I change my class time once my class has been confirmed?
Ans. All classes are grouped by age and level in advance and as a result we are not able to change classes after your booking.
Q. If I miss a class can I make it up?
Ans: If we cancel a class due to the weather we will offer a make up the class during or at the end of term in line with the academy schedule. If you are unable to attend a class we unfortunately cannot provide a makeup class or class credit.
Q. What is your weather policy?
Ans: We will cancel class if the weather is dangerous or the courts are flooded. When we cancel we will do so 30-45 minutes before the session is due to start. If you have not heard from us the class will continue as normal.